The Nautilus

We arrived early and there was a lot of confusion (on my part!) over which rooms were ready etc. but we had early access to some of the rooms which was lovely as we were traveling with an elderly relative. The staff were all very helpful and friendly. It’s right on the seafront so most of the rooms have views of the sea, and it’s an easy walk into the centre of Napier. Breakfast isn’t included but there’s a restaurant you can access directly from the hotel which I think provides breakfast - we actually went there in the evening for a delicious curry, with very friendly staff, but did not use it for breakfast. Again, with the elderly relative, it was lovely to just stroll into a curry house. The rooms are clean and we had I think been upgraded (still confused) so ended up with loads of beds between us, we could have actually fitted into one less room than we had booked for our party because there are sofabeds too, but anyway it was lovely to have so much space. Everything very clean, milk and tea coffee etc is provided in all the rooms. Would definitely recommend.

The location was great right by the beach which was so beautiful. It was really spacious love how big the room was. The bed was so comfortable. The tv was really big and lovely to watch and listen to music on.

I attended a function on the Saturday night in town, and it was close enough to walk to it. Coffee / Food cart across the road was a great pick me up on the Sunday. plenty of parking.

our stay was excellent .. Daily cleaning fantastic. The location could not be faulted, request for replacement of faulty jug was instant.Found fridge leaking water it rectified immediately

Balcony, view, kitchen facilities. Comfort of bed. Ease of communicating with staff. Generally a well-sorted and well-run hotel. Choice of hot drinks available, inc. decaff.